Business Resource Center

The NLA Education Committee has curated this resource center to provide tools, checklists, samples, and more to help operators grow and enhance every aspect of their businesses. Not seeing a resource you need? Contact info@limo.org.

Access Resources

Job Description – Customer Service Representative

Resources coming soon.

HR Compliance Checklist

One Minute Compliance Survey

Employee vs Independent Contractor

Job Description – Human Resources Manager

Reservation Request Form
Inbound Phone Script
11 Commandments of Customer Service
Limousine Inspection Report
Mini Coach Inspection Report
Chauffeur Timecard
Best Practices for Professional Email Communication
Pre-and Post-Trip Checklist
Job Description – Chauffeur
Job Description – Dispatch Manager

Resources coming soon.

Do I Need a USDOT Number?

Pre-Employment Forms

SH History
Application
Full DQ Packet
Employment Record
FMCSR
HOS
Entry Level Driver Training Certificate
MVR Release
Self Cert and Annual Review
Annual Review

Vehicle Maintenance Forms

90-Day Inspection – Large Fleet
90-Day Inspection – Small Fleet
Accident Register
Annual Inspector Qualification
Brake Inspector Qualification
DVIR (Vehicle Inspection)

Miscellaneous

Notification of Positive Drug Test

Business Resource Center

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